On some Nginx installations the config file does not allow loading the chat widget on the website. Should that be the case you will need to edit the...
Possible DB_HOST values Different hosting companies use different network settings for their mysql databases. If your hosting company is listed...
With the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a...
Most of our software (Cloud Chat 3, Cloud Desk 3, Live Chat 3, HelpDesk 3 and CMS) have the option to display pretty URL's. To enable pretty URL's...
In case the chat widget does not appear it could be a problem with the apache settings itself. In this case please open browser console on the site...
Secure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and...
Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater. Auto...
Native apps are here! After hard work and quite a long process the native apps are finally available. You can download the app from the Google Play...
HelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer...
We have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4...