Our software will install by standard in English. After the installation you can of course change the language to the one you like, for that...
Sending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator. Client Side First you...
We often get contacted if we have integrated our professional Solutions with Social Platforms. The short answer is no and there is a good...
We get quite a few questions about license verification. Please make sure you have your license ready when installing our software. Sometimes you...
On all our software the client can upload attachments if you allow so. This is how you allow it. There is an option in your main settings to allow...
The build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot. It is fairly...
The new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it. However there are certain servers...
Did you just install our Software but you cannot login? In 99% of the cases it means your site does not have a SSL Certificate installed or our...
All our products has an integrated Chat Bot which you can setup as you like and match your use. The Chat Bot will answer questions automatically as...
The live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is...