HelpDesk 3 has been designed that it can be used with Cloud Chat 3. When you use Advanced installation and a customer of you signs up for access you...
HelpDesk 3 needs following minium requirements. PHP 8 or higher MySQL 5.6 or higher / MariaDB 10 or higher 1 Databases (can also be...
HelpDesk 3 will need to run 3 cron jobs to have all features working correctly. All cron job files are in the folder cron and should be kept there...
Please use the API V2 for new HD3 versions. HelpDesk 3 has a great client api integrated. You can integrate this into your own website where your...
This is the how to start guide for a fresh installation of HelpDesk 3. After a succesful installation you should decide which way you want to...
This article will explain how to change the logo, add a new template or simply remove the copyright link back to our site. The file structure is as...
Before HelpDesk 3 - Version 3.6 HelpDesk 3 is fully multilanguage capable. The translation is easy and can be done right on the client side. As...
Short illustration for the operator ticket view. On top you have a statistics about all the tickets you have access to. You can sort tickets, each...
With HelpDesk 3 you cannot only add a live chat button to your website (outside HelpDesk) you can also embed (add) the support and or faq area to...
With HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets. IMPORTANT: Use a unique email address for the...